Forum Discussion

T-GMCTerrain's avatar
T-GMCTerrain
New Contributor
2 years ago
Solved

MyGMC App will not connect Android phone unable to complete authorization

I cannot log in to the MyGMC app on my Android phone.  I have tried to uninstall and reinstall and that has not fixed the issue.  I can enter email and password.  I get the email notification with th...
mygmc
  • SamboHUMEV's avatar
    SamboHUMEV
    4 months ago

    I figured it out. For those who are still having issues try to clear your cache from chrome and Microsoft Edge browsers and clear your device cache as well, then try it again. That should work.

Neda's avatar
Neda
New Contributor II
2 years ago

I emailed the above-mentioned address on 10 Aug. which was my third email to OnStar, but nothing is done yet. It seems that they don't have any solution for it. I even installed an older version of the App -as it was fine before- but it did not even let me to try, was forcing me to update! .... Is this problem for those without OnStar subscription?? I tried while in the car and calling OnStar (just the virtual voice, I am not subscribed), but still says "Unable to complete authorization as there is no interactive call in progress. This can be due to closing the app while authorization was in process"