Forum Discussion
MyGMC app not updating vehicle status since OnStar had to refresh my wifi signal a week ago.
I have a 2024 Sierra 1500 and my vehicle status has not changed since OnStar had to refresh my wifi signal in my truck 7 days ago. I don't know if there are any similarities but the vehicle stopped ...
My problem started when I renewed my Onstar connect subscription on my 2021 Silverado 1500 LT, June 4th 2025. The buttons and map work fine so far, just diagnostics don't.
Yup same issue, OnStar said my original premium plan wasn’t offered anymore. They gave me the new comparable plan and since then the diagnostic information has not updated.
We know how upsetting this concern with your diagnostic information not updating can be. Our team would like to connect and learn more. Please send us a private message to OnStar_Support so we can look into this further. Just select the envelope icon at the top right of your screen to get started.