Forum Discussion
BigErn8794
2 years agoNew Contributor
MyGMC app not updating vehicle status since OnStar had to refresh my wifi signal a week ago.
I have a 2024 Sierra 1500 and my vehicle status has not changed since OnStar had to refresh my wifi signal in my truck 7 days ago. I don't know if there are any similarities but the vehicle stopped ...
ChevyDodge
6 months agoNew Contributor
My problem started when I renewed my Onstar connect subscription on my 2021 Silverado 1500 LT, June 4th 2025. The buttons and map work fine so far, just diagnostics don't.
Advisor_Helen
6 months agoModerator
We regret to hear of any concerns after the renewal of your services. To clarify, have you completed the Power Cycle troubleshooting to attempt to update your Vehicle Status within the myChevrolet mobile app? If you have, and continue to experience concerns related to vehicle diagnostics, please let us know, or send us a private message with more information. Feel free to select the envelope icon at the top right of your screen at your earliest convenience. When creating a new message, please be sure to enter Advisor_Helen to get connected directly to me.