Forum Discussion
MyChevrolet App Vehicle Status/Info Not Updating
Same problem here on my brand new 1 day old 2026 Equinox LT with 65 miles on the odometer, My Chevrolet App. works just doesn't update with fuel percentage, mileage left on tank, and miles driven etc.
Please help !!!
Tried all of the recommendations listed to no resolution to the issue.
My Chevrolet app. shows 12 miles which is what the vehicle was delivered at, 96% fuel level and 322 miles for range and oil life 99%, I have 74 miles on the odometer, actual fuel level has dropped a little and there have been no updates on the app.
Still shows 12 miles and 99% oil life (vehicle shows 98%)
Please help and assist me.
We know how frustrating app concerns can be. Our team would be glad to look into this concern with your myChevrolet app. Please send us a private message to OnStar_Support so we can look into this further. Just select the envelope icon at the top right of your screen to get started.
WHY, we have continuosly had MANY of phone calls over the last 9 months, Onstar Tech teams sucks.!!! to be looking at a generic SUV drawing in place of my C8 corvette & tech team cant figure it out, what a SAD IT dept. Hire Elon Musk for a day, he'd have ALL the problems corrected....