Forum Discussion

EBlazer21's avatar
EBlazer21
New Contributor
2 years ago

MyChevrolet App Vehicle Status/Info Not Updating

My vehicle status, i.e. tire pressure, fuel level, miles, trip info, etc., has not updated in over 3 weeks. I've deleted/reinstalled the app, had a new signal sent, all of the things I've been recomm...
myChevrolet
Advisor_Helen's avatar
Advisor_Helen
Moderator
9 months ago

We do appreciate you sharing the troubleshooting steps you have already taken. If you need an additional layer of assistance regarding your mobile app, please send us a private message moving forward with more information. Just select the envelope icon at the top right of your screen to get started. When creating a new message, please be sure to enter Advisor_Helen to get connected directly to me.

Phillyphil's avatar
Phillyphil
New Contributor
8 months ago

I too am not getting updates. I have followed the troubleshooting steps without result. What next?

  • Advisor_Helen's avatar
    Advisor_Helen
    Moderator
    8 months ago

    Thank you kindly for your outreach. Our team here would like some further clarification of the troubleshooting steps you have taken. To start, send us a private message, including more information regarding your mobile app. Feel free to select the envelope icon at the top right of your screen at your earliest convenience. When creating a new message, please be sure to enter Advisor_Helen to get connected directly to me.