Forum Discussion
MyChevrolet App not updating
We are saddened to learn that these steps have not restored your apps' functionality. In order to best troubleshoot these difficulties further, please send us an email at socialmedia@gm.com and be sure to put "ATTN: OS Community/gismust" in the subject line. Our team looks forward to getting your app up and running again together.
We appreciate this follow up and are happy to know your MyChevrolet App is working properly once again. Should you ever need assistance in the future, please do not hesitate to let us know.
As an initial troubleshooting step, we highly recommend pushing your blue button to speak with a live Advisor. This will help create a direct connection to your vehicle and allow our Technical Team to work directly alongside you. If you experience any concerns after completing this step, please let us know by sending us a private message. Simply select the envelope icon at the top right of your screen to get started. When creating a new message, please be sure to enter Advisor_Helen to get connected directly to me.
I will try that and see if that works.
We appreciate it. Again, we are only a private message away if you need further assistance moving forward.
None of that changed anything. Things very frustrating
Our team has recently replied to your private message. When you have a moment, please feel free to follow up with us there.