Forum Discussion

Bobp2018's avatar
Bobp2018
New Contributor
7 months ago

Mobile app

The new mychevrolet mobile app leaves alot to be desired. I no longer get important updates of EV power status. The oil level graph is of no use since oil changes are only once a year, but no graph f...
Advisor_Ahmed's avatar
Advisor_Ahmed
Moderator
7 months ago

Thank you for this additional feedback, we would be glad to document it internally for later review. If the troubleshooting above did not help with your concern, please send us a private message, so we can look into this further. Just select the envelope icon at the top right of your screen to get started. When creating a new message, please be sure to enter Advisor_Ahmed to get connected directly to me.

Bobp2018's avatar
Bobp2018
New Contributor
7 months ago

Mychevrolet app will not update the EV and Gas range on my phone. For the last 7 days it has been stuck at 75km EV and 279km gas anytime in the day and after recharge. This app used to be much better before it was changed. I wish I could download the old version again or have someone fix it properly. What suggestions can you make

 

  • Advisor_Helen's avatar
    Advisor_Helen
    Moderator
    7 months ago

    While a previous version of the mobile app cannot be downloaded, we can take a further look into things on our end and provide any potential troubleshooting. Again, feel free to send us a private message with more information moving forward if you have continued trouble.