Forum Discussion

weems752's avatar
weems752
New Contributor
5 months ago

I am unable to link my OnStar account to MyChevy account.

We got a 26 Trailblazer yesterday and activated our OnStar account. We have 8 years free of the MyChevy app features (remote start, location, mileage, etc) and a 2 month trial of OnStar.  When I ope...
myChevrolet
Aschock16's avatar
Aschock16
New Contributor
3 months ago

Basically same issue, only now I have two vehicles that I can’t use the app on.  Ugg! I have spent hours on chat, on the phone and in my car with Onstar and they cant figure it out. 

  • Advisor_Charly's avatar
    Advisor_Charly
    Moderator
    3 months ago

    We understand how frustrating it can be to experience concerns, and our team would appreciate the opportunity to learn more. Please share additional details about what you’re experiencing by clicking the envelope icon at the top right of your screen to send us a private message. We look forward to assisting you.

     

  • MDorsch's avatar
    MDorsch
    New Contributor
    3 months ago

    I have been going back and forth with this problem with OnStar for almost 3 months. Pay for a service and not able to use it for what I really want it for. I am frustrated and getting ready to cancel. They call me back every 3 weeks or so and we talk for a few minutes, rach another road block and they they say they need to call me back again and we are back to square one.  I just don't understand how this isnt figured out by now.