Forum Discussion
I am unable to link my OnStar account to MyChevy account.
I've had the same problems. I called them an still haven't gotten it resolved. I followed all the steps even deleting and redownloading the app. I have the features in the car but can't use the app, which was the biggest reason for signing up for onstar
We would like the opportunity to look further into your concerns, Clayton. Please send a private message to OnStar_Support with additional details of the difficulty encountered when attempting to link your accounts. Just select the envelope at the top right of your screen to get started with us. We hope to hear from you soon.
I have been going back and forth with this problem with OnStar for almost 3 months. Pay for a service and not able to use it for what I really want it for. I am frustrated and getting ready to cancel. They call me back every 3 weeks or so and we talk for a few minutes, rach another road block and they they say they need to call me back again and we are back to square one. I just don't understand how this isnt figured out by now.