Forum Discussion
Hummer EV is broken, no one can figure out why
I have been experiencing the same exact issue for the past several months. No resolution provided by, GMC doesn't care about fixing the issue they just don't want to deal with it. I will never buy a GMC again.
- Advisor_Sara23 days agoModerator
We understand how frustrating it can be to experience concerns with your vehicle. The last thing we'd want is for you to feel unheard or unhappy, and our team is here to look into this further. Please send us a private message to OnStar_Support with your full name, phone number, email address, VIN, current mileage, and the name of your preferred GMC dealership. Just select the envelope icon at the top right of your screen to reach us. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.
- Ashanlia23 days agoNew Contributor II
After multiple dealership visits, they noticed that the Supercruize wasn’t working. They ended up changing a telecommunication module and that seems to have done the trick. App works now consistently and Supercruise works as well. The Wi-Fi hotspot feature OnStar customer support was able to help “reset” to start working.
- Advisor_Charly21 days agoModerator
Thank you for sharing your update, @Ashanlia! We’re glad to hear that the dealer was able to resolve the Super Cruise issue and that the app is now working consistently. We appreciate you taking the time to share your experience, and if any concerns arise in the future, please don’t hesitate to send us a private message so we can assist.