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Kenzie_jo16's avatar
Kenzie_jo16
New Contributor
9 months ago

Remote start on the app

Every time I try to start my vehicle from my app it tell me "failed to connect to server". I have unistalled and reinstalled app multiple times and still nothing. 
kalinswiss's avatar
kalinswiss
New Contributor
3 years ago
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Wonderfull, Actually I was finding these steps here to get access to this Android apps. If i did'nt find here then raise community question. But much appreciate to you for this effort.

Thnaks.

Barley_tunes

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do I set up my vehicle’s mobile app?","id":"message:45","entityType":"FORUM_TOPIC","eventPath":"category:Onstar_Guardian/community:hvjin24938board:MyBrand_App_Support/message:45","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:MyBrand_App_Support"},"conversation":{"__ref":"Conversation:conversation:45"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:45"},"body@stripHtml({\"truncateLength\":200})":" Follow these important steps to properly activate your myChevrolet, myBuick, myGMC or myCadillac mobile app. \n \n Make sure your vehicle and mobile device are compatible with the app. \n Download the a...","body@stringLength":"1302","rawBody":"

Follow these important steps to properly activate your myChevrolet, myBuick, myGMC or myCadillac mobile app.

\n
    \n
  1. Make sure your vehicle and mobile device are compatible with the app.
    2. \n
  2. Download the app from the App Store or Google Play. Have your username and password handy.
    3. \n
  3. Launch the app and enter your Owner Center, OnStar account, or My GM Rewards username and password. Sign up here.
    4. \n
  4. Agree to the OnStar User Terms and Privacy Statement to continue into your vehicle’s app. You’ll only need to do this on your initial login.
    5. \n
  5. Keep your OnStar PIN handy. You’ll need it to access features within your app. Forgot your PIN? Manage your PIN or push your blue OnStar button to speak to an Advisor.
    6. \n
\n

 

\n

Find more info about how to use your vehicle mobile app here: https://www.onstar.com/us/en/support/vehicle-mobile-app/

","kudosSumWeight":0,"postTime":"2021-04-23T12:42:51.858-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:45_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":8079},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Follow these important steps to properly activate your myChevrolet, myBuick, myGMC or myCadillac mobile app.

\n
    \n
  1. Make sure your vehicle and mobile device are compatible with the app.
    2. \n
  2. Download the app from the App Store or Google Play. Have your username and password handy.
    3. \n
  3. Launch the app and enter your Owner Center, OnStar account, or My GM Rewards username and password. Sign up here.
    4. \n
  4. Agree to the OnStar User Terms and Privacy Statement to continue into your vehicle’s app. You’ll only need to do this on your initial login.
    5. \n
  5. Keep your OnStar PIN handy. You’ll need it to access features within your app. Forgot your PIN? Manage your PIN or push your blue OnStar button to speak to an Advisor.
    6. \n
\n

 

\n

Find more info about how to use your vehicle mobile app here: https://www.onstar.com/us/en/support/vehicle-mobile-app/

"},"Conversation:conversation:45":{"__typename":"Conversation","id":"conversation:45","solved":false,"topic":{"__ref":"ForumTopicMessage:message:45"},"lastPostingActivityTime":"2022-10-25T06:45:45.429-07:00","lastPostTime":"2022-10-25T06:45:45.429-07:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:45":{"__typename":"ModerationData","id":"moderation_data:45","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:45_1":{"__typename":"Revision","id":"revision:45_1","lastEditTime":"2021-04-23T12:42:51.858-07:00"},"ForumReplyMessage:message:678":{"__typename":"ForumReplyMessage","id":"message:678","conversation":{"__ref":"Conversation:conversation:45"},"author":{"__ref":"User:user:3361"},"entityType":"FORUM_REPLY","eventPath":"category:Onstar_Guardian/community:hvjin24938board:MyBrand_App_Support/message:45/message:678","revisionNum":2,"uid":678,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:MyBrand_App_Support"},"subject":"Re: How do I set up my vehicle’s mobile app?","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:678"},"parent":{"__ref":"ForumTopicMessage:message:45"},"body":"

Wonderfull, Actually I was finding these steps here to get access to this Android apps. If i did'nt find here then raise community question. But much appreciate to you for this effort.

Thnaks.

Barley_tunes

","body@stringLength":"314","rawBody":"

Wonderfull, Actually I was finding these steps here to get access to this Android apps. If i did'nt find here then raise community question. But much appreciate to you for this effort.

Thnaks.

Barley_tunes

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