Forum Discussion

New Contributor II

5 months ago

EV features removed from app

I have a 2015 Volt and myChevrolet app no longer shows EV detail on the app. This includes charging status, range, charging options, etc. Also, the "vehicle status" detail that is shown is from 16 mo...

loolwut

New Contributor

4 months ago

I can no longer change from 8A->12A on my level 1 charger from my bedroom when I forget to from the car when I park.

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features removed from app","id":"message:8188","entityType":"FORUM_TOPIC","eventPath":"category:Onstar_Guardian/community:hvjin24938board:MyBrand_App_Support/message:8188","revisionNum":1,"repliesCount":42,"author":{"__ref":"User:user:37628"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:MyBrand_App_Support"},"conversation":{"__ref":"Conversation:conversation:8188"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:8188"},"body@stripHtml({\"truncateLength\":200})":" I have a 2015 Volt and myChevrolet app no longer shows EV detail on the app. This includes charging status, range, charging options, etc. Also, the \"vehicle status\" detail that is shown is from 16 mo...","body@stringLength":"357","rawBody":"

I have a 2015 Volt and myChevrolet app no longer shows EV detail on the app. This includes charging status, range, charging options, etc. Also, the \"vehicle status\" detail that is shown is from 16 months ago (Dec 2023). All of this functionality worked fine a few days ago. I loaded and reloaded the app on multiple devices and they are all the same.

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I can no longer change from 8A->12A on my level 1 charger from my bedroom when I forget to from the car when I park.

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I can no longer change from 8A->12A on my level 1 charger from my bedroom when I forget to from the car when I park.

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Our team appreciates you bringing these concerns with your app's EV charging controls to our attention, Elijah. OnStar wants a better experience for our Members and would like to learn more about this experience to assess how we may best assist you towards restoring these features. At your earliest convenience, please send us a private message with some more details to proceed. You only need to select the envelope icon at the top right of your screen to get started. When creating a new message, please be sure to enter Advisor_Jack to get connected directly to me.

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