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jlc127's avatar
jlc127
New Contributor II
5 months ago

EV features removed from app

I have a 2015 Volt and myChevrolet app no longer shows EV detail on the app. This includes charging status, range, charging options, etc. Also, the "vehicle status" detail that is shown is from 16 mo...
s0cr4t1c's avatar
s0cr4t1c
New Contributor II
4 months ago

This is the absolute last straw for me. OnStar is getting cancelled. The one reason I pay for this crap service is to see my car’s charge status. Do NOT tell me delete/reinstall, power cycle my phone, restart my car, etc. OnStar reps give this same canned response EVERY TIME their stuff breaks. It’s not the users’ fault OnStar! It’s YOUR garbage service that you refuse to fix. So that’s it. I’m out. I encourage everyone else to do the same. They’ll never fix anything. They’ll just tell you to rub your tummy, stand on your head, spin around three times, and magically your services will start working, except they won’t!  /rant

valeriub's avatar
valeriub
New Contributor II
4 months ago

I have installed from Aptoide version: 7.4.0 (4461) and that brought back the electric range info. But the latest version it's breaking it. 

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features removed from app","id":"message:8188","entityType":"FORUM_TOPIC","eventPath":"category:Onstar_Guardian/community:hvjin24938board:MyBrand_App_Support/message:8188","revisionNum":1,"repliesCount":42,"author":{"__ref":"User:user:37628"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:MyBrand_App_Support"},"conversation":{"__ref":"Conversation:conversation:8188"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:8188"},"body@stripHtml({\"truncateLength\":200})":" I have a 2015 Volt and myChevrolet app no longer shows EV detail on the app. This includes charging status, range, charging options, etc. Also, the \"vehicle status\" detail that is shown is from 16 mo...","body@stringLength":"357","rawBody":"

I have a 2015 Volt and myChevrolet app no longer shows EV detail on the app. This includes charging status, range, charging options, etc. Also, the \"vehicle status\" detail that is shown is from 16 months ago (Dec 2023). All of this functionality worked fine a few days ago. I loaded and reloaded the app on multiple devices and they are all the same.

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I have installed from Aptoide version: 7.4.0 (4461) and that brought back the electric range info. But the latest version it's breaking it. 

","body@stringLength":"152","rawBody":"

I have installed from Aptoide version: 7.4.0 (4461) and that brought back the electric range info. But the latest version it's breaking it. 

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This is the absolute last straw for me. OnStar is getting cancelled. The one reason I pay for this crap service is to see my car’s charge status. Do NOT tell me delete/reinstall, power cycle my phone, restart my car, etc. OnStar reps give this same canned response EVERY TIME their stuff breaks. It’s not the users’ fault OnStar! It’s YOUR garbage service that you refuse to fix. So that’s it. I’m out. I encourage everyone else to do the same. They’ll never fix anything. They’ll just tell you to rub your tummy, stand on your head, spin around three times, and magically your services will start working, except they won’t!  /rant

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This is the absolute last straw for me. OnStar is getting cancelled. The one reason I pay for this crap service is to see my car’s charge status. Do NOT tell me delete/reinstall, power cycle my phone, restart my car, etc. OnStar reps give this same canned response EVERY TIME their stuff breaks. It’s not the users’ fault OnStar! It’s YOUR garbage service that you refuse to fix. So that’s it. I’m out. I encourage everyone else to do the same. They’ll never fix anything. They’ll just tell you to rub your tummy, stand on your head, spin around three times, and magically your services will start working, except they won’t!  /rant

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