Forum Discussion
Connecting to app on Iphone
With recent updates to the mobile app, we've moved away from the "Keep Me Signed In" feature and need for a 4-digit PIN. Biometrics can now be utilized as the primary log in method. If you do not have biometric authentication active on your device or previously declined this feature, you will need to manually enter your credentials or use the password manager on your device to store your credentials for login.
If biometrics are enabled on your device and you would like to enable them in the app, you can do so by selecting the icon with your initials in the upper left corner of the homepage, tap Settings, then whichever setting is allowed for your device should appear on the list (Face/Touch/Fingerprint ID). If you have any trouble with this or have further questions, please feel free to email us at socialmedia@gm.com with "ATTN: OnStar Community/Mary" in the subject line so we can further assist.