Forum Discussion
Climate control removed from app?!
Been going back & forth via email with them all day only to be told the same lies & excuses again.
I was one of the first ones on this thread and been following ever since. I too had the service on my 2025 Silverado and have had no resolution. This is bonkers, I am contemplating a second truck for work and it will not be anything from Chevrolet or with Onstar. It is absolutely ridiculous that its been 9 months and there has not been a solution that is satisfactory, SHAMEFULL!
Shameful, exactly!!!!!
We see your recent private message and have responded, @carlosemendes. Kindly connect with us there for further support when you're able.
Still non updates despite the truck having the latest update. I just got back from the dealership and they confirmed all updates are done. Can you connect with me directly again please.
Hello, @carlosemendes. For awareness, we do rely on our dealer's technical feedback as our technicians serve as our eyes and ears in the field to relay all technical information to our valued Members. We encourage you to stay connected with your local Chevrolet dealer or keep an eye on https://www.chevrolet.com/ for information on any future updates. If you have further questions, you may connect with us directly by selecting the envelope at the top right of the page and sending a private message to OnStar_Support. In your outreach, please be sure to include additional details regarding your concern as well as your OnStar account number or VIN. We will keep an eye out for any future messages. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.