Forum Discussion
Chevy app not sending two factor code
Have tried signing out and back in, uninstalling and reinstalling and even signing in from a different device and nothing has fixed this issue. Contacted the app support team twice and they could not fix the issue, only escalated the case.
We are sorry to hear you are continuing to experience concerns with the Two-Factor-Authorization after multiple troubleshooting steps. Given that you currently have a case open with our internal Technical Team, we recommend you continue to work with them as they will be in the best position to assist. They specialize in mobile app concerns and can help ensure a secure resolution to this concern. Your patience is much appreciated.