Forum Discussion
2017 Chevy Volt - MyChevrolet App Troubles
Hi
Have been paying for the OnStar Remote Access for my Volt for over a year now, and since the MyChevy app has been redesigned, I have been unable to access the volt specific menus. E.g showing overall efficiency, looking at battery details, and other plug in hybrid related items. I was told that those features were going to be rewarded, but that was 6 months ago.
Also, I would like to put in a feature request to be able to remote start my car from the app even when the engine light is on (since I pay for it). I am totally fine with having an agreement I have to sign with onstar and Chevy in app that would waive any damages or issues with the vehicle relating to using remote start with a CEL on.
1 Reply
We appreciate you bringing this concern with the available Vehicle Status information for your beloved 2017 Chevrolet Volt back to our attention, @VoltIser. Our team recognizes how important these details can be for your overall experience and would be happy to assist further. For your awareness, you may view your Volt's charge status information in the Vehicle Preview section of the app. For all future releases, we encourage you to keep an eye on your device's app store to keep best informed. Additionally, our team has made sure to document the additional feedback that you shared for further review with the appropriate internal parties. If there's anything further that we may be able to assist you with at this time, please don't hesitate to connect with us here or in a private message for more help. All you need to do is select the envelope at the top of your screen and address any messages to OnStar_Support to be connected directly to us. Our team will be sure to keep a close eye on our inbox in the meantime.