Forum Discussion
Can’t get in touch with anyone
My vehicle was traded in on Feb 8, I have been charged on four separate occasions by onstar services since then beginning on the 14th. I even received an email that that onstar was notified of the trade. I have attended the chat message center that just continues to state you are closed even after 7AM est. can’t wait on hold and the email bounces back. Please credit my account for these over charges.
If you haven't already, we recommend sending an email to socialmedia@gm.com with "ATTN: OnStar Community/Crystal_gamble" in the subject line. Our Advisors can look into your account to be sure your services are deactivated.