Alexa incompatible with Maps+

Only happens if I have a current navigation. For example, if I set my destination to "home", I would either use the screen or my voice control on the steering to activate Alexa and say I wanted to say, but it only make you hear the prompt and hanged up right away before you could say anything else. It would go back to normal if Maps+ is in the background or stop current destination. 

Here is what I have:

Current full plan with additional 11gb plan. 

Here is what I have tried so far:

1. Went to dealership. They say its just the software and they cannot guarantee if replacing the radio system would work from York Team.
2. Uninstalled/Reinstalled Maps+
3. Used to be able to delete Alexa but not anymore after seeing the dealership for software updates
4. Forced stop Maps+ / Alexa and it does not work
5. Signed in and out
6. Alexa went back to work if Maps+ is in the background or I use the built in navigation only. 
7. Reset power. Meaning turn on and off the vehicle