Forum Discussion
2025 chevy malibu rs not getting updates on mychevy app
It has been over a week now and I can't seem to get any updstes on my vehicle's stats oil life, tire pressure, ect. Is there any way to fix this i would love some help or feedback. My app also says that I have no wifi plan and I do. I do connect to my vehicle wifi when im driving and everything connects properly with android auto. But I get nothing when im looking at the mychevy app. If anybody knows a fix I would greatly appreciate it.
Thank you for your time.
1 Reply
Thank you for connecting with us. We regret to hear of any concerns related to your Vehicle Status feature. To clarify, is the myChevrolet mobile app currently up-to-date on your device? If so, we do recommend completing a Power Cycle. This should assist in updating your vehicle insight and ensuring any diagnostics are accurate. Please see the troubleshooting steps below:
1. Turn ignition on for at least 2 minutes
2. Turn ignition off and wait 2-5 minutes (so data can be collected)
3. Log out of the myChevrolet app and log back in - this may help the app refresh
4. If the concern is still not resolved, please wait 2-3 minutes and refresh the app again, as the status can take a few minutes to update
5. Drive the vehicle around for a few minutes to allow data to refresh on the appIf these steps do not assist, and you continue to have troubles with your in-vehicle data connection, our team would like to take a further look into things on our end. Please send us a private message to OnStar_Support moving forward. Just select the envelope icon at the top right of your screen to get started.