Forum Discussion
my data in my vehicle not working
data in my vehicle not working
yeah bro this issue happen sometimes
maybe first check if your OnStar subscription still active or expired, because if it end then in-vehicle data stop working
also try simple things like:
restart your car system (turn off car for few mins then start again)
check signal/network in your area
go in vehicle settings and see if data is enabled
if still not working then better contact OnStar support, sometimes they need to refresh connection from their side
hope it help
3 Replies
yeah bro this issue happen sometimes
maybe first check if your OnStar subscription still active or expired, because if it end then in-vehicle data stop working
also try simple things like:
restart your car system (turn off car for few mins then start again)
check signal/network in your area
go in vehicle settings and see if data is enabled
if still not working then better contact OnStar support, sometimes they need to refresh connection from their side
hope it helpThanks for your helpful hand in our community with this provided insight and troubleshooting, @JoseRizal. Should any concerns remain, our team is always here and glad to explore opportunities for assistance. Do not hesitate to send a private message to OnStar_Support with more details to get connected. You can do so by selecting the envelope icon at the top right corner of your screen.
Our team understands how frustrating it can be when your in-vehicle data isn't functioning as it should. We would be glad to connect and learn more about what you've been experiencing. Please send us a private message to OnStar_Support with your VIN or OnStar Account number and full name so we can look into this further. Just select the envelope icon at the top right of your screen to get started. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.
