Forum Discussion
2023 GMC Sierra Onstar Telematics Module Failure
I have a 23 Sierra with an Onstar Telematics module that failed approximately 2 months ago. What’s the hold up with getting these parts in? My truck is up for inspection but I can’t get it inspected because this issue causes the check engine light to come on. What’s the typically turnaround time on getting this resolved?
We do appreciate your ongoing patience. Our team does understand the importance of needing a reliable vehicle. While we are unable to expedite parts, we depend on our certified GMC dealerships to provide all insight on availability. If you need an additional layer of assistance alongside your dealer, please email socialmedia@gm.com with ATTN: OnStar Community/Pope in the subject headline. We are more than happy to provide open communication.