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Bree2609's avatar
Bree2609
New Contributor
11 months ago

Vehicle Status not updating

I have a 23 Tahoe and the vehicle status will not update in the app. It is 7k miles behind the gas percentage doesn’t change the tire pressure is not changing. 

  • Advisor_Helen's avatar
    Advisor_Helen
    Moderator
    10 months ago

    We regret to hear of any concerns with your Vehicle Status. To clarify is the mobile app up-to-date on your device? If so, we do recommend completing a Power Cycle. This should assist in updating your vehicle insight and ensuring any diagnostics are accurate. Please see the below steps: 

     

    1. Turn ignition on for at least 2 minutes

    2. Turn ignition off and wait 2-5 minutes (so data can be collected)

    3. Log out of the myChevrolet app and log back in - this may help the app refresh

    4. If the concern is still not resolved, please wait 2-3 minutes and refresh the app again, as the status can take a few minutes to update

    5. Drive the vehicle around for a few minutes to allow data to refresh on the app

     

    Please let us know if you are still experiencing trouble.