This has been an on-going issue for my 2021 Colorado for nearly 2 months. Pay for remote access plan and the app has not updated since 6/21/24! When I tested the app on 2 different Android phones, there was no change in vehicle status in the app. Things like remote lock/unlock and start still work, but "glitchy". Vehicle Diagnostics viewed from the MyChevrolet website are current and somewhat up to date, but the same information is not reflected in the mobile app. The truck seems to be still communicating with Onstar services correctly, but that same information isn't being updated on the mobile app correctly. My phone shows connected to vehicle when truck is running, but app still will not update vehicle status.
For troubleshooting, I have uninstalled/reinstalled the app, cleared caches, and have restarted the phone numerous times. Have deleted phone from vehicle and reinstalled, nothing changes, app still states last connection 6/21/24.
