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Dough's avatar
Dough
New Contributor
4 years ago

Downloading app from chevy links

I bought a 2018 chevy traverse about 1 month ago. We have tryed and tryed and tryed to download any app that is on the chevy links app store. Keeps telling us error cant install at this time. I have the onstar package that allows me to downloaf anything and unlimited data. Me and my wife have called well over 15 times. And hours on the phone and to this day nothing still cant download anything.andone elsa have this issue if so. Has the issue been fixed ??

3 Replies

  • Advisor_Shannon's avatar
    Advisor_Shannon
    New Contributor II
    4 years ago

    Please know you can download the myChevrolet app from the Google Play or iTunes App Store and it is compatible with most Android and Apple devices. For more information on how to complete this and further details on the app, you can review: https://my.chevrolet.com/how-to-support/entertainment-connections/bluetooth-smartphones-wifi/mychevroletapp.

     

    If you need further troubleshooting, send our team an email at socialmedia@gm.com so we can take a peak.

  • Drspurling85's avatar
    Drspurling85
    New Contributor II
    2 years ago

    I have a similar experience. I can't get the app store to open at all. It says "application is having trouble loading, please try again later." Every other app works just fine. No one seems to care or have a fix. Complete horse **bleep**t. 

    • Advisor_Helen's avatar
      Advisor_Helen
      Moderator
      2 years ago

      Our team here would be more than happy to take a further look into your account details and make any applicable updates. So we may, can you please email us additional details to socialmedia@gm.com with ATTN: OnStar Community/Dough in the subject headline moving forward? 

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I bought a 2018 chevy traverse about 1 month ago. We have tryed and tryed and tryed to download any app that is on the chevy links app store. Keeps telling us error cant install at this time. I have the onstar package that allows me to downloaf anything and unlimited data. Me and my wife have called well over 15 times. And hours on the phone and to this day nothing still cant download anything.andone elsa have this issue if so. Has the issue been fixed ??

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I bought a 2018 chevy traverse about 1 month ago. We have tryed and tryed and tryed to download any app that is on the chevy links app store. Keeps telling us error cant install at this time. I have the onstar package that allows me to downloaf anything and unlimited data. Me and my wife have called well over 15 times. And hours on the phone and to this day nothing still cant download anything.andone elsa have this issue if so. Has the issue been fixed ??

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Downloading app from chevy links","moderationData":{"__ref":"ModerationData:moderation_data:81"},"body":"

Please know you can download the myChevrolet app from the Google Play or iTunes App Store and it is compatible with most Android and Apple devices. For more information on how to complete this and further details on the app, you can review: https://my.chevrolet.com/how-to-support/entertainment-connections/bluetooth-smartphones-wifi/mychevroletapp.

\n\n

 

\n\n

If you need further troubleshooting, send our team an email at socialmedia@gm.com so we can take a peak.

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I have a similar experience. I can't get the app store to open at all. It says \"application is having trouble loading, please try again later.\" Every other app works just fine. No one seems to care or have a fix. Complete horse **bleep**t. 

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Our team here would be more than happy to take a further look into your account details and make any applicable updates. So we may, can you please email us additional details to socialmedia@gm.com with ATTN: OnStar Community/Dough in the subject headline moving forward? 

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