Forum Discussion
2024 Colorado- Vehicle Status NOT Updating
- 7 months ago
We regret to hear of any concerns with your Vehicle Status, Scott. As an initial troubleshooting step, is the app up-to-date on your mobile device? If so, we do recommend completing a Power Cycle. This should assist in updating your vehicle insight and ensuring any diagnostics are accurate. Please see the below steps:
1. Turn ignition on for at least 2 minutes
2. Turn ignition off and wait 2-5 minutes (so data can be collected)
3. Log out of the myChevrolet app and log back in - this may help the app refresh
4. If the concern is still not resolved, please wait 2-3 minutes and refresh the app again, as the status can take a few minutes to update
5. Drive the vehicle around for a few minutes to allow data to refresh on the appIf this does not assist with your concerns, please let us know. We would be more than happy to take a further look into things.
I am having this same issue. This has been an issue with my vehicle since I got it a month ago.
- Advisor_Helen7 months agoModerator
We regret to hear of any concerns with your Vehicle Status, Scott. As an initial troubleshooting step, is the app up-to-date on your mobile device? If so, we do recommend completing a Power Cycle. This should assist in updating your vehicle insight and ensuring any diagnostics are accurate. Please see the below steps:
1. Turn ignition on for at least 2 minutes
2. Turn ignition off and wait 2-5 minutes (so data can be collected)
3. Log out of the myChevrolet app and log back in - this may help the app refresh
4. If the concern is still not resolved, please wait 2-3 minutes and refresh the app again, as the status can take a few minutes to update
5. Drive the vehicle around for a few minutes to allow data to refresh on the appIf this does not assist with your concerns, please let us know. We would be more than happy to take a further look into things.
Related Content
- 4 months ago
- 4 months ago