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Kristina2040's avatar
Kristina2040
New Contributor
6 months ago

2025 Suburban - Wifi Hotspot doesn't work

Just bought a 2025 Suburban in February.  The Wifi hotspot initially worked but now that my trial has ended and I am just running unlimited data it won't let any devices connect.  I contacted support...
Advisor_Helen's avatar
Advisor_Helen
Moderator
3 years ago

Hello there. To keep your personal information private, we kindly ask that you delete your comment including your phone number. Feel free to send us an email to socialmedia@gm.com or push your blue OnStar button so we may best assist. To learn more about OnStar's Privacy Policy, please visit https://www.onstar.com/us/en/privacy_statement/. The information you provide may be monitored and recorded and is subject to the OnStar Privacy Statement.

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Please contact me at 407-504- 8505.

 

Need my monthly charges reviewed

","kudosSumWeight":0,"postTime":"2023-01-13T07:27:10.872-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:903_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":2251},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Please contact me at 407-504- 8505.

 

Need my monthly charges reviewed

"},"Conversation:conversation:903":{"__typename":"Conversation","id":"conversation:903","solved":false,"topic":{"__ref":"ForumTopicMessage:message:903"},"lastPostingActivityTime":"2023-01-26T12:55:25.896-08:00","lastPostTime":"2023-01-26T12:55:25.896-08:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:903":{"__typename":"ModerationData","id":"moderation_data:903","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:903_1":{"__typename":"Revision","id":"revision:903_1","lastEditTime":"2023-01-13T07:27:10.872-08:00"},"ForumReplyMessage:message:930":{"__typename":"ForumReplyMessage","id":"message:930","conversation":{"__ref":"Conversation:conversation:903"},"author":{"__ref":"User:user:4334"},"entityType":"FORUM_REPLY","eventPath":"category:Connected_Services_Help/community:hvjin24938board:OnStar_Support/message:903/message:930","revisionNum":1,"uid":930,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:OnStar_Support"},"subject":"Re: Billing","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:930"},"parent":{"__ref":"ForumTopicMessage:message:903"},"body":"

Hello there. To keep your personal information private, we kindly ask that you delete your comment including your phone number. Feel free to send us an email to socialmedia@gm.com or push your blue OnStar button so we may best assist. To learn more about OnStar's Privacy Policy, please visit https://www.onstar.com/us/en/privacy_statement/. The information you provide may be monitored and recorded and is subject to the OnStar Privacy Statement.

","body@stringLength":"567","rawBody":"

Hello there. To keep your personal information private, we kindly ask that you delete your comment including your phone number. Feel free to send us an email to socialmedia@gm.com or push your blue OnStar button so we may best assist. To learn more about OnStar's Privacy Policy, please visit https://www.onstar.com/us/en/privacy_statement/. The information you provide may be monitored and recorded and is subject to the OnStar Privacy Statement.

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