Forum Posts
Tracking/location incorrect all the time. 4 phones
The app use to work fine. We have it installed on 4 different phones. Before anyone starts with the basic troubleshooting I have been looking at this for months. Apps have been uninstalled/reinstalled, on all phones, location permissions triple check...
Guardian app
App kept wrapping out on my husband's iPhone. I wound up setting it up all over again. Now I can again see him, but he can't see me. I checked and share my location is on. Not going to keep paying for app if it doesn't work.
Having issues adding Family members
I sent the code to my family members via text, that was on my screen. The link that was provided forced them to sign up to a new account or use my login on the Guardian app. That signs me out and they are signed in on my account. It did not give them...
Guardian app can't find location on map
My husband and I both have the guardian app on our iphones. We have no problem finding my location on The Guardian map but my husbands phone always shows he is home, even when he isn't. I have checked and locations is turned on. He has an iphone 8 an...
After service tow reimbursement
My car broke down. Before I could make any arrangements the business I was at had the car towed away. I want to send OnStar Guardian the bill for reimbursement, which an advisor said I could do. However, I can't find any information on how to do that...
Guardian app sharing
Both my car and husband car are on same account. ( same email address). We both want use Guardian app on our phone. But can’t because of email address. We both have different phone #. ( of Course) . Is there way for do this with same email address? O...
My budget is tight. What makes OnStar Guardian worth it?
With the Guardian app, you’ll have features like crash detection, Roadside Assistance and location sharing all in one place for one low price ($15/month). Rather than having multiple subscriptions, we’re bundling help into one offering, one convenien...
Resolved! Can't add family member to Guardian Family share
I invite a family member to be part of the Guardian Family share, the email gets sent, the member clicks on the link and accepts the policies. Then gets this message, which doesn't make sense. Why is this happening?
Differences between the Onstar Guardian app and the My GMC app ??
What is the difference between the My GMC app and the Ontar Guardian app ?? And why would you need or want both ??
Guardian App
Will not give me location of family members.
What services are included with the OnStar Guardian app?
The Guardian app provides key OnStar safety services right on your phone, including: • Mobile Crash Response• Roadside Assistance• Emergency Services, which gives you 24/7 access to OnStar Emergency Advisors* The app also lets you invite up to 7 love...
How can I learn more about the OnStar Guardian app?
You can learn more about the OnStar Guardian app here
