Forum Discussion
Super Cruise Fail
2024 Lyriq I acquired new September 2024 and for the past 8 weeks the Super Cruise only works maybe 1 out of 5 attempts on roads that I used it on quite commonly previously, all multi-lane interstate roads. The Google maps will show the vehicle location off in a field or on another road several miles from my location. I'm unable to use the navigation feature. The message displayed when I attempt to use the SC is something like "no road data available". I've been to the dealer - no help at all. "Its just a common problem and there is no fix". I also have a new 2025 Silverado (no Super Cruise) which is experiencing similar Google maps problems. Help! This is beyond frustrating.
4 Replies
Our team understands how frustrating it can be when important vehicle features like Super Cruise are not operating as they should be. We would be glad to connect and learn more your concern with the Super Cruise on your LYRIQ and the map concern on your Silverado. Please send us a private message to OnStar_Support so we can look into this further. Just select the envelope icon at the top right of your screen to get started.
After two conversations with the On Star EV Concierge, still no solution. I now have to take the vehicle to the dealer (again!) to try to get a solution. Tesla is looking better every day.
We understand how important a resolution is to you, and our team is here to continue supporting you. Just send us a private message whenever you’d like us to assist further.