Forum Discussion

catman29's avatar
catman29
New Contributor II
5 months ago

Super Cruise Fail

2024 Lyriq I acquired new September 2024 and for the past 8 weeks the Super Cruise only works maybe 1 out of 5 attempts on roads that I used it on quite commonly previously, all multi-lane interstate...
Advisor_Ahmed's avatar
Advisor_Ahmed
Moderator
5 months ago

Our team understands how frustrating it can be when important vehicle features like Super Cruise are not operating as they should be. We would be glad to connect and learn more your concern with the Super Cruise on your LYRIQ and the map concern on your Silverado. Please send us a private message to OnStar_Support so we can look into this further. Just select the envelope icon at the top right of your screen to get started.

catman29's avatar
catman29
New Contributor II
4 months ago

After two conversations with the On Star EV Concierge, still no solution. I now have to take the vehicle to the dealer (again!) to try to get a solution. Tesla is looking better every day.

  • Advisor_Charly's avatar
    Advisor_Charly
    Moderator
    4 months ago

    We understand how important a resolution is to you, and our team is here to continue supporting you. Just send us a private message whenever you’d like us to assist further.

  • DBASRA's avatar
    DBASRA
    New Contributor II
    4 months ago

    Taking to the dealer is BS. We need to talk with actual developers. I had comma.ai before and it was amazing.