Forum Discussion
Why won't onstar cancel my data service>
I have been trying for 7 months to cancel the data/wifi service. Every month they tell me it has been canceled and they are sending me a refund, but yet the charges keep coming. Now they have final...
I am having a similar issue. Onstar told me via chat that my wifi at&t plan was cancelled, yet I was charged the day prior to this. I then paid for a full year of a newer plan that includes wifi yet I was not refunded for the $15 that I just paid. I also am not convinced that my existing plan is actually cancelled and I fear I will be charged again next month. I sent an email to socialmedia@gm.com
We do apologize for any potential miscommunications regarding your services, Tom. Our team will be sure to connect with you via email very soon regarding your current billing concerns. If you have any trouble moving forward regarding contact, please don't hesitate to let us know.