Forum Discussion
Onstar account
Thank you for bringing this matter with this recent email communication to our attention, Shirley. Our team recognizes how confusing this can be and would be more than happy to help ensure that the services you love and depend on remain active. To verify this information, we kindly ask that you send us a private message with your first and last name, OnStar account number and/or VIN to continue. These details allow us to verify you as the account holder and take a look at things on our end. At your convenience, please send us a private message to OnStar_Support so we can look into this further. Just select the envelope icon at the top right of your screen to get started. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement.