Forum Discussion
Moved to new plan without permission
Hi everyone — I’m wondering if anyone else has been switched to a different plan without their consent. I recently found out my plan was changed, and when I called to ask why and requested to be move...
Yes, same has happened to me. Class action?
We know how upsetting unexpected plan changes must be, @Jimcanuck. Our team would be glad to connect and look into this for you. To get started, please send us a private message to OnStar_Support by selecting the envelope at the top right of the page. Please include your full name along with either your OnStar account number or VIN. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.