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Dummy833's avatar
Dummy833
New Contributor
6 months ago
Solved

I want to cancel my subscription.

I want to cancel my subscription.  How?

  • We appreciate you reaching out to us for assistance with ensuring that your current connected service plan is cancelled, @Dummy833. OnStar values the satisfaction of our Members and would be happy to assist you further. To best proceed, our team recommends pressing the Blue OnStar button in your vehicle or dialing +1(888)-4OnStar to connect with one of our live advisors to walk through this process together. If you should require an additional support after taking these steps, please don't hesitate to follow up with us here for further help. We're only a message away and always happy to assist. 

4 Replies

  • reckdahls's avatar
    reckdahls
    New Contributor

    I have been trying to cancel my On Star as we don't drive our car.  It is very frustrating.  On Star continues to request information which I provide.  They ignore the information I have provided, repeat the same request and the circle goes on with On Star continuing to charge us.  

    • Advisor_Ahmed's avatar
      Advisor_Ahmed
      Moderator

      We appreciate you letting us know. Your comment has been deleted as it did contain private information. We ask that you continue working with us via our private messages for further assistance.

    • Advisor_Sara's avatar
      Advisor_Sara
      Moderator

      We want a better experience for our valued Members, Segwald. If you would like to proceed with cancelling your services, please follow up with us again in private messaging or feel free to connect with a live Advisor by pushing the blue OnStar button in your vehicle or by dialing 1-888-4ONSTAR 91-888-466-7827) for immediate assistance.

  • We appreciate you reaching out to us for assistance with ensuring that your current connected service plan is cancelled, @Dummy833. OnStar values the satisfaction of our Members and would be happy to assist you further. To best proceed, our team recommends pressing the Blue OnStar button in your vehicle or dialing +1(888)-4OnStar to connect with one of our live advisors to walk through this process together. If you should require an additional support after taking these steps, please don't hesitate to follow up with us here for further help. We're only a message away and always happy to assist.