Forum Discussion
False advertising?
Finally! This started February 19 but I’m happy to announce that the hard working never give up people at OnStar have reached an agreement that is satisfactory to me. We have OnStar One in our car effective April 1, 2026. It took them 41 days and the settlement isn’t the exact same offer, but it’s just as good for us. It’s nice to have the interface with the in car services and amenities that come with the full OnStar package.
To be fair, OnStar has been trying now for a few weeks to get the discount code I was given to work without any success. They have used two case numbers so far and it’s with their technical team to resolve. I’ll post again when it’s resolved or when I decide I’ve gotten used to using CarPlay more and I get towing services added to my auto insurance policy instead of relying on OnStar.
Thank you for reaching out again, Peter. We’re happy to investigate the status of your case with our Technical Team and see where we can assist. Just send a message to OnStar_Support by clicking the envelope icon at the top right of your screen. We’ll keep an eye out for your message.
Finally! This started February 19 but I’m happy to announce that the hard working never give up people at OnStar have reached an agreement that is satisfactory to me. We have OnStar One in our car effective April 1, 2026. It took them 41 days and the settlement isn’t the exact same offer, but it’s just as good for us. It’s nice to have the interface with the in car services and amenities that come with the full OnStar package.
We are glad to hear that your concern has been resolved, and you are able to use OnStar in your vehicle again! It is our pleasure to assist our valued members, like yourself. Should you have any questions or concerns in the future, please do not hesitate to reach out.