Forum Discussion
Cancelled OnStar But Being Charged
I cancelled my OnStar plan but was charged for it after the cancellation date. Who do I contact for a refund and to make sure this does not occur again?
1 Reply
Our team appreciates you bringing this matter regarding your recent cancellation to our attention, @TranP1. We recognize how frustrating unexpected charges can be and would be more than happy to look into this further to ensure that any errors are appropriately resolved to your satisfaction. When you have a moment, please send us a private message with your full name, OnStar account number, the date of cancellation, and any documentation of this charge to us at OnStar_Support. You only need to select the envelope icon at the top right of your screen to get started. We look forward to hearing from you again soon and assisting further. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement.