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Yea! I'm a victim too! - onstar module failed
Our team regrets to hear that you've run into such difficulties with your OnStar services and hardware. This is not the experience we strive to provide for our loyal Members. We can certainly understand your desire to have reliable access to the OnStar safety features that you love and depend on. With this in mind, we'd like to offer our assistance as an added layer of support between yourself and the dealership to ensure these concerns are addressed in as timely a manner as possible. When you have a moment, please send us a private message with these details, your contact information, VIN, the current mileage, and the name of your preferred Chevrolet dealership to continue with our support. To send us a private message, just select the envelope icon at the top right of your screen to get started. When creating a new message, please be sure to enter Advisor_Jack to get connected directly to me. We'll be keeping a close eye on our inbox and hope to hear from you again very soon. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement