Forum Discussion
Wifi on but ‘not connected to internet’
My credit card on file expired at the end of January. As soon as the card declined my hotspot in my vehicle stopped working. I called and updated the card and still no internet. I’ve spent hour...
I have the same issue. I am spending a good amount of money for this service and it's frustrating to hear that I need to go to the dealership to figure it out.
We regret to hear of any concerns regarding your in-vehicle data. If you need an additional layer of support, our social care team is here to assist to the best of our abilities. Please send an email to us at socialmedia@gm.com with the subject line ATTN: OnStar Community/Jbergan so we can further help.
