Forum Discussion
Wi-Fi issues
this is the third HD2500 that I have owned and each vehicle has had very poor wi-fi service, to the point to where I would need to turn off my wifi on my phone just to get data. We are consistently in areas where AT&T has weak signals. So, I can only assume this is the culprit. When will we have the option to choose the cellular provider that works best in out area?
Has anyone else experienced similar issues?
1 Reply
We regret to learn of the difficulties you have encountered with Wi-Fi in your trucks, @samuelslg. If you have immediate concerns with your Wi-Fi, you can push the blue OnStar button in your vehicle to connect directly with a live advisor for hands on support. We would also be glad to learn more about your situation and explore any opportunities for assistance. To start, send us a private message to OnStar_Support with any other details you can share, including your full name, email, phone, and your VIN or OnStar account number. Just select the envelope at the top right of your screen to do so. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement.