Forum Discussion
Weather Channel app not working
My weather app in OnStar is not working either. I have talked with OnStar several times and they finally told me to take it to a dealer and have them update the software. Then they called back and said the weather app was decommissioned. I did not want Onstar to begin with but the dealer told me it was a MANDATORY option and I paid $1500 for something I did not want and the only thing I used it for was the weather app which now is not available. Clearly it is the last GM product I will ever purchase.
We do understand your position. Thank you kindly for sharing this experience with our team. We have further documented it for internal review. With this, the Weather Channel has decided not to continue to provide this application so it will no longer be available. There is no plan in place to bring back The Weather Channel, but GM always looks to provide unique experiences to their customers, so another weather option may be considered at a future point.
Helen - if The Weather Channel has decided to discontinue the app, what do you mean for your “internal review”? That means nothing to the customer base that was using it, and like someone had mentioned in another post, just more lost functionality. I’m glad I have a vehicle that still allows for CarPlay or Android Auto, unlike GM’s very public position that they are not supporting that anymore? Did that decision go through and “internal review”? Please do better than just providing a canned answer that satisfies your legal department.
Can you that make a change in Apple car play to allow the weather app to mirror our phones in the GMC apple car play screen?
Thanks for some really lousy customer support! I really relied on the Weather Channel app and then without a word, it is just gone! You gonna lower my monthly fee since onstar is pretty much worthless! This is my first and last GM vehicle! I really don't want to hear your freakn "canned" response that's probably generated from AI! This is bull**bleep**! And GM doesn't even bother to let customers know they are removing it! One day it's just gone! And now so am I!