Forum Discussion
thecryptohead
1 month agoNew Contributor
Vehicle Status Issue
In the OnStar app, my vehicle will not show the status anymore. Says it was last connected 4 months ago, but my subscription is active, the OnStar light is green in the car, and I can still pull up t...
Pittmac68
1 month agoNew Contributor
thecryptohead
Greetings, I have the same issue. It is an issue with what is called Telematic module. Dealer will need to be involved to fix this. Reach out to the Moderator as requested. Hope this helps. Fingers crossed.
- Advisor_Sara1 month agoModerator
We recognize the impact of this situation, Sean. As your case is being handled by another team, we kindly request that you contact your case advisor with any further concerns or questions regarding this matter. They will be your best resource towards a resolution. Thank you for your cooperation and understanding.