Forum Discussion
Urgent Call for Action to Address Chronic OnStar Wi-Fi No/Slow Internet On (2015-2025) Wifi Hotspot)
Does anyone know if a class action suit has been started. I am sure a few state attorney generals would also like to know about this and could possibly sue GM, Onstar and AT&T. This is just another case of large corporations taking advantage of customers. They have deep pockets and can spend millions on legal fees to avoid having to provide the services their customers were led to believe they were receiving. I have two GMC vehicles. 2015 Yukon xl and 2017 canyon. Both Denali trims. Wi-Fi sucks in both. Practically useless. I have to disconnect and use phone data to get any information to download. Why am paying for a service that doesn’t work? It is a conspiracy on the part of the three companies to get us set up on auto payments and then not provide the service. They expect us to forget about the subscription and just keep the auto pay going. They collect millions but don’t provide anything of value. Basically they are stealing from us.
Our team is here to assist to the best of our abilities related to your services. If you have any ongoing troubles with your in-vehicle data connection, please send us a private message with additional details. To get started, select the envelope icon at the top right of your screen. When creating a new message, please be sure to enter Advisor_Helen to get connected directly to me.