Forum Discussion
Urgent Call for Action to Address Chronic OnStar Wi-Fi No/Slow Internet On (2015-2025) Wifi Hotspot)
I totally agree! I travel a lot and have found it to be more of a problem using my wifi in my car then it’s worth. I never have fast enough service to help me when I need it to. It’s very irritating because I count on this service for most everything I need on the road. I find I have to stop and find a spot where I can get a go connection while we are on the road. Not knowing the areas we our in are a concern for my safety. Let alone the time it adds to our travel time. I have to not count on this service for which I do pay for, that’s sad.
DAshlock
2019 Terrain Owner
We appreciate you bringing these concerns with connecting/finding a stable connection to your in-vehicle Wi-Fi to our attention. This is not the kind of experience we wish to provide for our customers when they are out on the road and in unfamiliar areas. Our team wants to ensure you have confidence in the services you rely on. If you continue experiencing troubles, please send us an email to socialmedia@gm.com with the subject like, "ATTN: OS Community/Wildbill95240," so that we may assist you further with troubleshooting these concerns. Our team will keep an eye out for your message.