Forum Discussion
Urgent Call for Action to Address Chronic OnStar Wi-Fi No/Slow Internet On (2015-2025) Wifi Hotspot)
I have the same issue with two different cars. My 2018 Buick Regal has wifi, but I have never once been able to connect to the Internet with it. In fact, in order to use my phone in the car, I have to turn off the wifi on the phone.
The other car is a 2024 Blazer EV. Again, my phone connects, but I never get any connection to the Internet. Why am I paying for it if it doesn't work? SO irritating!
Our team does understand the frustration associated with ongoing service concerns. If you continue to have trouble with your in-vehicle data connection, we would like to assist to the best of our abilities with any available troubleshooting. So we may, please email socialmedia@gm.com with ATTN: OnStar Community/Notgeorge in the subject headline. This will allow us to locate your Community post and take a further look into your account details on our end.