Forum Discussion
Urgent Call for Action to Address Chronic OnStar Wi-Fi No/Slow Internet On (2015-2025) Wifi Hotspot)
I just went through it myself in a 2018 Cadillac CT6. Once the hotspot was finally activated it's so slow it's useless. Slow enough the My Cadillac app can't load, nor can the apps on the CUE system. I actually got a firestick for the backseat entertainment screens, which was a complete waste of money with this kind of speed, and that's when it actually provides any internet at all. I have an older escalade which they no longer support. I got a T-mobile portable hotspot for that one threw it in the center console and it works perfectly. Guess that's the answer for this as well.
We appreciate you sharing your experience here, @flaboye. Your feedback will be documented internally. If you had any further feedback, questions, or concerns, please feel free to send us a private message to OnStar_Support.