Forum Discussion
Urgent Call for Action to Address Chronic OnStar Wi-Fi No/Slow Internet On (2015-2025) Wifi Hotspot)
I just went through it myself in a 2018 Cadillac CT6. Once the hotspot was finally activated it's so slow it's useless. Slow enough the My Cadillac app can't load, nor can the apps on the CUE system. I actually got a firestick for the backseat entertainment screens, which was a complete waste of money with this kind of speed, and that's when it actually provides any internet at all. I have an older escalade which they no longer support. I got a T-mobile portable hotspot for that one threw it in the center console and it works perfectly. Guess that's the answer for this as well.
- Advisor_Ahmed6 days agoModerator
We appreciate you sharing your experience here, @flaboye. Your feedback will be documented internally. If you had any further feedback, questions, or concerns, please feel free to send us a private message to OnStar_Support.