Forum Discussion
The OnStar Weather App was removed from service
I have read other discussions regarding this topic. The response from the Moderator was that the Weather Channel chose to discontinue providing this service about 5 months ago. This response and subsequent responses by the Moderator left me with little or no hope that OnStar was persuing a solution to the issue, just an explanation of what happened. We used the Weather Channel app frequently and thought it was removed due to an OnStar subscription issue with my 2023 Buick Envision. Unlike my Jeep, which allows Traffic LInk + Weather through SiriusXM, my Buick does not allow the addition of that app. We find the weather app to be an essential safety feature. When I purchased this car new, the Weather Channel app was an expected service through OnStar that sealed the deal for the purchase. IT'S TIME FOR ONSTAR TO RENEGOTIATE THE CONTRACT WITH THE WEATHER CHANNEL OR UPDATE THE SYSTEM SOFTWARE TO ALLOW THE SIRIUSXM TRAVEL LINK + WEATHER OPTION ON MY BUICK. EVERYTHING IS NEGOTIABLE. EVERYTHING IS CONTRACTURAL AND I AM SURE THAT IF BUICK WANTED TO SUPPLY THIS OWNERSHIP REQUESTED APP, ONSTAR COULD RENEGOTIATE. IF THIS CANNOT BE RECTIFIED IN SHORT ORDER, NOT ONLY WILL THIS BE MY LAST GM PRODUCT, I WILL BE SELLING THIS VEHICLE AND WILL PURCHASE A COMPETITOR'S VEHICLE SO THAT I CAN ACQUIRE THIS OR A COMPARABLE APP. I'm certain that you are not shaking in your boots over my dissatisfaction, but I hope it is duly notated that you have a very dissatisfied customer for which GM has not met expectations. I hope you will rectify this issue as soon as possible.
1 Reply
- vkg1164New Contributor
Completely agree! It was one of the reasons I stayed with an Acadia when I traded in the 17. Newer model, much higher price, less features. It might be a small thing, but it kept me out of several hail storms. The ones recommended aren't good at all! If anyone has one to recommend, I'd appreciate it!