Forum Discussion
Terrible service
This is the worst app I have ever used. It takes about 20 minutes to locate the vehicle if it does at all. Usually I have uninstall it and reinstall it about 5 times just to get the location.
Also the oil change indicator is annoying as he'll because once it gets to 20% it starts notifying me every day and the oil life percentage drops 2% a day even if its not driven. I will never by a buick again
1 Reply
We're sad to hear you're app experience has not been as smooth as we would like it to be, @baumannr44. Our team knows how frustrating it can be when apps are not running like they should and would be glad to connect to learn more about your app concerns. To get started, please send us a private message to OnStar_Support by selecting the envelope at the top right of the page. Please include your full name along with either your OnStar account number or VIN. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.
