Forum Discussion
Telematics Module/Onstar Not Working 2022 GMC YUKON
I have a 2022 GMC Yukon Denali with 49,000 miles. The vehicle included 3 years of connected service. The service expired over the summer and I didn't renew opting to try Apple Car Play for navigation. The Onstar communication, clock and connected services regarding maintenance etc remained functioning. I decided to renew the subscription last month and the vehicle lost all communication after. I reached out to Onstar and was informed I needed to take to the dealer. Dealer states the Telematics module is bad $1275.00 for replacement. Not covered under any warranty. The same day I renewed the subscription I received a vehicle status email so communication existed until the subscription renewal was done. I was told to reach out to GM. I contacted and was provided a sorry no help reply. Does anyone have any suggestions on how to navigate getting a covered repair on known problem?