Forum Discussion
Telematic failure Cadillac Lyric 2026
I purchased my lyric less than a month ago and we just started our very 1 st road trip from Texas to Colorado. Middle of drive, our maps stopped working, the wifi stopped working, supercruise was not available, the in car onstar button would not connect the call. Our cadillac app did not sync to the charging amount of the car when we plugged it in. Please help ASAP
1 Reply
We know how disruptive to your trip losing those important OnStar services mid-trip must have been, @Bharvisoni. That is not the experience we strive to provide to our OnStar Members. We'd be glad to connect and look into this for you. To get started, please send us a private message to OnStar_Support by selecting the envelope at the top right of the page. Please include your full contact information, VIN, mileage, and the name of your preferred dealership. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.